Turkey: Istanbul Digital Transformation

USTDA’s Grantee, the Istanbul Metropolitan Municipality (“IMM”), invites submission of qualifications and proposal data (collectively referred to as the “Proposal”) from interested U.S. firms that are qualified on the basis of experience and capability to execute technical assistance (“TA”) for the development of a plan to expand data center and disaster recovery infrastructure and to establish an Analytics Center of Excellence (“ACoE”).

Project Background

IMM leads public administration for a city of more than 16 million people. IMM oversees a vast array of municipal functions and requires the latest generation of information technology infrastructure and tools to effectively manage it operations and run efficiently. The recently elected Mayor, Ekrem İmamoğlu, is prioritizing data-driven policy and is overseeing a digital transformation of IMM.

IMM seeks to upgrade its digital infrastructure to address the municipality’s growing computing and data management requirements. The proposed TA will provide IMM with a technical plan to upgrade its existing data center, develop a data center on the Asian side of the city, and develop a disaster recovery data center. In addition the TA will develop a strategy for establishing an ACoE to introduce advanced data science and facilitate data-driven policy making in Istanbul.

The objective of the TA is to expand, modernize, and build resiliency into the Istanbul Metropolitan Municipality’s data management infrastructure and administrative tools through expansion of the European data center, development of a new data center and a disaster recovery data center. In addition, the TA will equip the Municipality with a strategy for the establishment of an Analytics Center of Excellence. The ACoE will support human capacity development and support data-driven public policy decision-making.

About the Grantee

IMM has 85,000 employees and 30 subsidiary companies, which produce large amounts of data for the municipality to process. IMM’s CIO, Erol Özgüner, will serve as the project manager for the TA and lead the follow-on project implementation, with the Directorate of Electronic Systems and Isttelkom also serving as key stakeholders. The Directorate of Electronic Systems is a division within IMM’s IT department that is responsible for overseeing the municipality’s electronic systems, including data centers. Isttelkom is a wholly-owned subsidiary of IMM that manages IMM’s data center operations. Isttelkom manages the technical infrastructure on a day-to-day basis and also manages its own fiber network and would provide communications links between the data center facilities.

About the Technical Assistance

The TA will address two complementary areas of digital transformation within the municipality. The first aspect of the TA involves the development of a technical plan to expand IMM’s European data center, construct a data center on the Asian side of Istanbul, construct a disaster recovery data center, and develop a commercialization strategy. The overall objective of this aspect of the TA is to introduce greater resiliency and redundancy into IMM’s digital infrastructure as well as strengthen disaster preparedness.

Specifically, this aspect of the TA will involve defining IMM’s overall technical strategy for ever-evolving computer processing requirements, i.e., to establish IMM’s enterprise architecture. The TA will focus on forecasting future application frameworks, which could include IoT, edge computing, video image processing, and big data processing. In addition, the TA will assist in preparing a procurement tender, which will outline the following: expansion of IMM’s existing European data center with virtualization in a private cloud or a cloud on IMM premises; development of a new data center on the Asian side of Istanbul; and creation of a new IMM disaster recovery data center in a third city. In addition, the TA will develop a future-looking services strategy and roadmap for IMM to offer data center managed services to its subsidiary companies, other municipalities, and third parties.

In parallel, the second aspect of the TA will provide IMM with a comprehensive sustainable plan and organizational structure for an ACoE. The plan will include a vision and mission for an ACoE as well as technology requirements and an implementation timeline. The objective of the ACoE is to accelerate digital transformation across IMM departments and subsidiaries by leveraging big data insights into management processes.

The U.S. firm selected will be paid in U.S. dollars from a $909,039 grant to the Grantee from the U.S. Trade and Development Agency.

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Turkey: Istanbul Digital Transformation

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